CQAA September 2013 Speaker Program: Metrics: Delivering QA Value Across IT

About the Topic

Test professionals and organizations alike use test metrics on a daily basis to track and monitor the health of their test practice. Conferences, books and training courses offer a plethora of information and theory related to test metrics, and yet, we still struggle with them. In this session, James will get back to the basics and examine how Quality and Test Metrics should be properly designed and implemented. Learn what your business and IT stakeholders want from your metrics and how to effectively communicate the results. Understand that test metrics can and should go well beyond execution status. Based on his practical experiences implementing real world measurement programs for both test management and IT senior leadership alike, James will share the essential ingredients required to be successful – it goes well beyond the numbers! Identify opportunities, synthesize action plans and equip yourself with the tools necessary to show your value and achieve success. 

Key Learning Objectives

• Identify THE RIGHT QA METRICS for your Business and IT Stakeholders
• Discover the steps required to setup and institutionalize the right metrics & reports
• Learn how to communicate your successes and value-add to the organization

About the Speaker