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CQAA September 2013 Speaker Program: Metrics: Delivering QA Value Across IT

  • 20 Sep 2013
  • 2:00 PM - 4:00 PM
  • SAVO Group Ltd. 155 N Wacker Drive, 2nd floor conference center Chicago, IL 60606

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Metrics: Delivering QA Value Across IT
James Campbell

About the Topic

Test professionals and organizations alike use test metrics on a daily basis to track and monitor the health of their test practice. Conferences, books and training courses offer a plethora of information and theory related to test metrics, and yet, we still struggle with them. In this session, James will get back to the basics and examine how Quality and Test Metrics should be properly designed and implemented. Learn what your business and IT stakeholders want from your metrics and how to effectively communicate the results. Understand that test metrics can and should go well beyond execution status. Based on his practical experiences implementing real world measurement programs for both test management and IT senior leadership alike, James will share the essential ingredients required to be successful – it goes well beyond the numbers! Identify opportunities, synthesize action plans and equip yourself with the tools necessary to show your value and achieve success. 

Key Learning Objectives

  • Identify THE RIGHT QA METRICS for your Business and IT Stakeholders
  • Discover the steps required to setup and institutionalize the right metrics & reports
  • Learn how to communicate your successes and value-add to the organization
About the Speaker

James Campbell is the President and CEO of Tulkita Technologies Inc., a boutique management consulting firm specialized in helping organizations achieve excellence in IT Optimization and Quality. Prior to co-founding Tulkita, James held IT Senior Leadership positions at Accenture Inc. and Ontario Teachers’ Pension Plan Board where he was responsible for leading a 10,000 person global Test Practice and overseeing IT strategy and sourcing, respectively. 
James is a globally recognized expert in IT Strategy, Governance, Quality Assurance and Outsourcing. Through his 15+ years of ‘hands-on’ experience in IT management consulting, James has had the privilege of working with over 225 of the world’s Fortune 500 companies, where he has learned first-hand the common sources of inefficiencies that exist within the IT organization and how to fix them.


Host and Location

SAVO Group Ltd.
155 N Wacker Drive,
2nd floor conference center
Chicago, IL 60606

Agenda

1:30-2:00 Sign-in & Networking
2:00-2:15 Announcements
2:15-4:00 Presentation (15 minute break at 3:00)

Registration

REGISTRATION IS REQUIRED TO ATTEND THIS PROGRAM.

PLEASE REGISTER BY Thursday, September 19, 2013. If you have any questions, please contact CQAA Program Director at programs@cqaa.org.
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