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Upcoming events

    • 23 Oct 2014
    • 2:00 PM - 4:00 PM
    • Morningstar Inc. 22 W Washington Street Auditorium, 7th Floor Chicago, Il 60602

    Creating Useful Metrics to Provide Quality Software

    Helene Astier's,

    About the Topic

    In order to provide quality software, a Quality Assurance Team needs to create useful metrics that span the entire Software Development Life Cycle. Metrics can usually be categorized in three ways - people, process, and technology. People metrics are used to monitor teams, to plan teams, and to measure team productivity. Process metrics evaluate the health of products, the day to day operations and enforcement of processes, and gauge the effect of changing processes. Technology metrics assess the impact of new technology and measure QA automation. During this presentation, you will learn what to measure and why, how to measure it, how to benchmark effectively, and how to spot trends over time. You will also gain insight on how to interpret the results, how to convey the information back to the stakeholders, and how to make metrics actionable and take corrective actions.

    Key Learning Objectives

    • What are good metrics for measuring people, process and technology
    • How to calculate, analyze, interpret and benchmark metrics
    • How to ensure metrics are useful to stakeholders
    About the Speaker

    Helene Astier’s Software Quality Assurance career started in 1999 under the mentorship of two prominent authors in software testing, Dr. James Whittaker and Dr. Cem Kaner. She graduated with a Master of Science in Computer Science and an MBA from the Florida Institute of Technology. Recently, she was the VP of Quality Assurance and Process Control Manager at Incapital, a financial firm that underwrites billions of dollars of bonds a year. She was responsible for building the Quality Assurance Department, overhauled the SDLC processes and built metrics to monitor processes. Currently, she manages a distributed cross-functional team of 40 Quality Assurance professionals at

    Host and Location

    Morningstar Inc
    22 W Washington Street
    Auditorium, 7th Floor
    Chicago, Il 60602


    1:30-2:00 Sign-in & Networking
    2:00-2:15 Announcements
    2:15-4:00 Presentation (15 minute break at 3:00)



    PLEASE REGISTER BY Tuesday October 21, 2014 at If you have any questions, please contact CQAA Program Director at
    • 19 Nov 2014
    • 2:00 PM - 4:00 PM
    • Zurich North America Piling Theater - 2nd Floor - Tower 1, 1400 American Lane Schaumburg, IL 60196

    TestOps: The QA Aspects of DevOps - Enabling Quality, Speed and Agility within your SDLC

    Jose Alvarez, Zivra Technology Consulting
    Gowri Selka, Walgreens
    Doug Lionberger, Hyatt Hotels

    About the Topic

    In today’s fast paced world of evolving business strategies, market pressures and customer demands, IT Organizations are expected to develop and deploy business solutions and software at an accelerated pace. The concept of “DevOps” and “Continuous Integration” can help meet these challenges through improved Collaboration and Automation.
    During this session, we will define and explore “TestOps”, the Quality Assurance and Testing aspects of Development Operations, which includes Test Environment Management, Environment Scheduling, Provisioning and Retrofit, Automated Build/Deployment and, Test Data Management as well as other key capabilities that helps enable Continuous Integration and improve software quality and speed of delivery. Following presentations by each of the panelists, an open panel discussion will occur to address their strategies and experience implementing DevOps/TestOps in their organizations, including major successes and current challenges.

    Key Learning Objectives
    • Become familiar with the Development Operations strategic framework
    • Understand Testing as a key focus area within Development Operations
    • Learn how sound TestOps practices can enable more effective testing, ultimately increasing your delivery quality, speed and agility
    About the Panelists

    Jose Alvarez is a Development Operations SME and works closely with Fortune 500 IT leaders to develop DevOps vision and strategy for their Enterprise. Jose has 20 years of experience in the IT industry and over 10 years of experience leading Global technology growth with focus on Offshore/Nearshore centers. Before joining Zivra, Jose led Accenture’s Technology Consulting capability in their Americas Global Delivery Network. Jose is experienced in developing technology offerings and solutions and helping to identify key talent for IT technology needs, including Cloud, Virtualization and DevOps. He holds a BS in Mathematics and Computer Science from the University of Illinois Urbana-Champaign.

    Gowri Selka is the Head of Software Quality Assurance and Engineering at Walgreens and leads a team of over 550 software testing and QA professionals. She has successfully setup a centralized QA organization that is globally distributed to provide functional, automation, SOA, performance testing services in Retail, Healthcare, supply chain, merchandising domains that generate more than $70B annually. Gowri has successfully implemented leading edge capabilities like service virtualization, componentized testing, performance engineering and risk assessment frameworks. She is currently implementing test driven development by integrating with automated unit testing, SOA, UI based automation along with DevOps methodology to drive continuous integration testing.

    Doug Lionberger is the Director of eCommerce Technology and Operations for the Hyatt Hotels Corporation where he has developed and implemented new strategies and improvements for eCommerce development and operational effectiveness. His other responsibilities include SEO, application maintenance and deployment, and leading a newly defined DevOps practice within the Global IT organization. Prior to Hyatt Hotels, Doug held executive level IT positions at American Express, Transunion, and Budget Rent-A-Car, where he provided successful technology strategies and leadership in Development, Operations, Architecture, Infrastructure, and Global Services Desk Management. Doug is an accomplished Information Technology and business executive with broad-based progressive experience in developing and leading IT organizations to support global strategic business requirements and to provide operational efficiencies in all phases of delivery.

    Host and Location

    Zurich North America
    Piling Theater – 2nd Floor – Tower 1
    1400 American Lane
    Schaumburg, IL 60196


    1:30-2:00 Sign-in & Networking
    2:00-2:15 Announcements
    2:15-4:00 Presentation and Panel Discussion (15 minute break at 3:00)


    PLEASE REGISTER BY Monday November 17, 2014 at If you have any questions, please contact CQAA Program Director at

    • 04 Dec 2014
    • 12:00 PM - 1:00 PM
    • Online

    Test Data Management for Agile Continuous Testing
    Mark Lambert, Parasoft

    About the Topic

    With up to 60% of application development and testing time consumed by data-related tasks and 20% of the average SDLC lost waiting for data, many organizations are finding that their existing approach to test data management does not scale to Agile speed. By attending this webinar you will learn the pros and cons of three core test data management strategies and how to combine strategies for continuous functional and performance testing. The risks and value of data masking will be discussed along with new ways to manage test data for complex transactions. This webinar will address the complete environments and ubiquitous access required for continuous testing

    Key Learning Objectives
    • Pros and cons of test data management approaches
    • Considerations for data masking
    • Ways to reduce the amount of test data and wait time
    About the Speaker

    Mark Lambert, Parasoft

    Mark Lambert, Vice President of Product Management and Support, is responsible for ensuring that Parasoft solutions deliver real value to the organizations adopting them. Mark has been with Parasoft since 2004, working with a broad cross-section of Global 2000 customers. His engagements have extended from specific technology implementations to broader SDLC process improvement initiatives across  numerous industry verticals, including safety critical, medical device, and complex component-based architectures. Prior to joining Parasoft, he supported cross industry implementations for Advanced Visual Systems. Mark earned both his Bachelors and Masters degrees in Computer Science at Manchester University UK and has been a speaker at numerous corporate and industry events such as JavaOne, Software Test & Performance, and StarEast.


    Instructions for joining the webinar will be posted to the event on the CQAA website before the day of the webinar.


    12:00 - 1:00 PM Webinar


    PLEASE REGISTER BY Tuesday, December 2, 2014 at If you have any questions, please contact CQAA Program Director at

Past events

24 Sep 2014 CQAA September 2014 Speaker Program: CSI Chicago: Attributes of a Successful Software Forensics Solutions
23 Sep 2014 Certified Software Tester (CSTE) Prep Course
27 Aug 2014 CQAA August 2014 Webinar: Revealing the Mystery behind Test Automation Framework Design
31 Jul 2014 CQAA July Event: The Bushido Code & 30th Anniversary Celebration
24 Jun 2014 CQAA June 2014 Speaker Program: Managing Your Offshore Testing Team
20 May 2014 CQAA May 2014 Speaker Program: Roadmap to Continuous Integration Testing and Benefits
23 Apr 2014 CQAA April 2014 Speaker Program: Reaching the Holy Grail of Effective Application Performance Testing and Analysis
19 Mar 2014 CQAA March 2014 Speaker Program: Quality Engineering: Driving Higher Quality throughout the SDLC
25 Feb 2014 CQAA February 2014 Speaker Program: Model-Based Testing: Taking BDD/ATDD to the Next Level
19 Feb 2014 Quest February 2014 Webinar: Software Quality Metrics Do’s and Don’ts
13 Feb 2014 CQAA February 2014 Lunch & Learn: Lightning Talks Strike CQAA Again
05 Feb 2014 Quest February 2014 Webinar: Career Planning for Agile QA
12 Dec 2013 CQAA December 2013 Webinar: Best Practices in Testing
19 Nov 2013 CQAA November 2013 Speaker Program: Testing Mobile Apps and Websites: Conquering the Multitude with the help of Automation
18 Oct 2013 CQAA October 2013 Speaker Program: Continuous Quality: What Software as Service Means to QA
20 Sep 2013 CQAA September 2013 Speaker Program: Metrics: Delivering QA Value Across IT
21 Aug 2013 CQAA August 2013 Webinar: 5 Steps to World Class Testing Performance - What is the TMMi?
25 Jul 2013 CQAA July 2013 Speaker Program: Integrating Exploratory Testing with Traditional Testing Methods
17 Jul 2013 CQAA July 2013 Lunch & Learn: Microsoft TFS/MTM Tool Interest Group
25 Jun 2013 CQAA June 2013 Speaker Program: Agile Testing in a Waterfall World
23 May 2013 CQAA May 2013 Speaker Program: Secrets of Test Automation
16 May 2013 CQAA May 2013 Lunch & Learn: Tools for Quality Assurance / Quality Control
18 Mar 2013 CQAA March 2013 Speaker Program: Distributed Teams that Pop
22 Feb 2013 CQAA February 2013 Speaker Program: Risk-Based Testing: Focused Effort, Better Results
14 Feb 2013 CQAA February 2013 Lunch & Learn: Lightning Talks Strike CQAA Again
25 Jan 2013 CQAA January 2013 Speaker Program: The UAT Chess Game: Playing Your Pieces to Win
19 Dec 2012 CQAA December 2012 Webinar: Test Planning Versus Test Strategy. Are They the Same?
13 Nov 2012 CQAA November 2012 Speaker Program: The Application Management Tools Industry Has Failed You!
30 Oct 2012 CQAA October 2012 Lunch & Learn: Leading Change from the Inside Out
26 Sep 2012 CQAA September 2012 Lunch & Learn: Quality Application Leadership in a Large Organization
14 Sep 2012 CQAA September 2012 Speaker Program: Assessing your Testing Using the Test Maturity Model (TMM)
15 Aug 2012 CQAA August 2012 Webinar: Testing 2013
27 Jul 2012 CQAA July 2012 Speaker Program: Automation using Open Source Frameworks like Selenium and TestNG
28 Jun 2012 CQAA June 2012 Speaker Program: Performance Testing: Roles, Activities and QA Inclusion
20 Jun 2012 CQAA June 2012 Lunch & Learn: Enterprise of Social Media, Collaboration, Jetpacks, and Ray Guns
17 Apr 2012 CQAA April 2012 Speaker Program: Exploring How the Mobile App Project Is Shaping the Way We Approach Quality
11 Apr 2012 CQAA April 2012 Lunch & Learn: Model Based Testing for Flexible and Predictable Test Coverage
20 Mar 2012 CQAA March 2012 Speaker Program: Testing and Measurement
23 Feb 2012 CQAA February 2012 Program: 10 Principles of Smart Requirements Gathering
16 Feb 2012 CQAA February 2012 Lunch & Learn: Lightning Talks Strike CQAA
17 Jan 2012 CQAA January 2012 Program: Automated Tests Into Automated Builds!
06 Dec 2011 CQAA December 2011 Webinar: Raising Your Technical Debt Ceiling…Or Not?
08 Nov 2011 CQAA November 2011 Program: Successful Strategies for QA-Based Security Testing
26 Oct 2011 CQAA October 2011 Program: Functional Testing and Automation within Behavior Driven Development
27 Sep 2011 CQAA September 2011 Lunch & Learn: Web Accessibility: A Missed Quality Requirement
20 Sep 2011 CQAA September 2011 Dinner Event: Innovations & Emerging Trends in Software Quality Assurance
09 Aug 2011 CQAA August 2011 Webinar: Testing @ Microsoft
27 Jul 2011 CQAA July 2011 Program: Mobile Technology Testing - Are You Ready?
22 Jun 2011 CQAA June 2011 Program: Exploratory Testing in the Enterprise
08 Jun 2011 Certified Software Quality Analyst (CSQA) Prep Course
06 Jun 2011 Certified Software Tester (CSTE) Prep Course
24 May 2011 CQAA May 2011 Spring Dinner Event: The Future of Software Projects - How Quality Assurance and Development Are Changing
19 May 2011 CQAA May 2011 Lunch & Learn: Establishing and Integrating Service Oriented Architecture (SOA) Testing
26 Apr 2011 CQAA April 2011 Program: Closing the Gap in Regression Testing
20 Apr 2011 CQAA April 2011 Lunch & Learn: Getting the Best out of Distributed Teams
15 Mar 2011 CQAA March 2011 Program: Defect Prevention - A Tester's Role in Process Improvement and Reducing the Cost of Poor Quality
23 Feb 2011 CQAA February 2011 Program: Scrum - A Disciplined Approach to Product Quality and Project Success
09 Feb 2011 CQAA February 2011 Lunch & Learn: Meeting New Business Challenges With Dynamic Quality Assurance
18 Jan 2011 CQAA January 2011 Program: Project and Process Tailoring for Success
07 Dec 2010 CQAA December 2010 Webinar: Writing Testable Requirements
30 Nov 2010 CQAA November 2010 Program: IT Disciplines - Collaboration, Competencies, and Careers
26 Oct 2010 CQAA October 2010 Program: A Guide to Software Tool Selection
21 Oct 2010 CQAA October 2010 Lunch & Learn: Collaborative Lifecycle Management
21 Sep 2010 CQAA September 2010 Dinner Event: Mitigating Exploitable Software Risk
14 Sep 2010 CQAA September 2010 Lunch & Learn: Parallel Data Testing
26 Aug 2010 CQAA August 2010 Webinar: Team-Based Acceptance Test Driven-Development
28 Jul 2010 CQAA July 2010 Program: Practical Metrics for Managing and Improving Software Testing
23 Jun 2010 CQAA June 2010 Lunch and Learn: Reporting Skills and Software Testing
17 Jun 2010 CQAA June 2010 Program: Introducing Risk Based Testing to Organizations
26 May 2010 CQAA May 2010 Lunch and Learn: Agile Through SCRUM
17 May 2010 CQAA May 2010 Dinner Program: Dr Cem Kaner Speaks on the Law of Software Quality
27 Apr 2010 CQAA April 2010 Lunch and Learn: Testing Critical Infrastructure Applications
13 Apr 2010 CQAA April 2010 Program with C-SPIN: Managing Software Quality within the Team Software Process
24 Mar 2010 CQAA March 2010 Program: Bringing Value to the Organization With Performance Testing
25 Feb 2010 CQAA February 2010 Lunch and Learn - 360° Project Lifecycle Health Assessments
16 Feb 2010 CQAA February 2010 Program: Optimizing Modular Test Automation
27 Jan 2010 CQAA January Program: Assurance for Cloud Computing
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