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    • 18 Aug 2015
    • 12:00 PM - 1:00 PM
    • Online

    Root Cause Analysis: Helping Make the Right Decisions
    Jeremy Berriault, Manulife Financial

    About the Topic

    Decisions are made based on the data available at the time. Some decisions can be made fairly easy and quick such as deciding what to eat. On the other hand there are many decisions require more thought on the right direction such as the type of mortgage or investments. Senior leadership makes numerous decisions that affect many groups within an organization; some decisions may seem trivial and some may negatively affect individuals. The amount of data required to assist with these decisions is what we need to understand. How much data did they have that caused them to reach that decisions.

    Root Cause Analysis is one set of data that affects IT projects. Decisions such as resourcing, budgets, and project selection are sometimes based on how much rework was done on previous projects. Providing a count of defects within specific categories, such as code or requirements, only provides a partial story of what is occurring within an organization. It could also create friction between groups as the subjective and vague nature does not provide the deep understanding to what is truly happening. This webinar will provide insight into the right amount of data needed to assist those decisions.


    Key Learning Objectives
    • Discover how performing root cause analysis can improve your QA group’s value to your organization
    • Learn how to introducing cost/benefit analysis for continuous process improvement efforts
    • Explore how to use root cause analysis to achieve collaboration with stakeholders
    About the Speaker

    Jeremy Berriault, Manulife Financial

    Jeremy Berriault has been in the testing discipline for over 20 years within the Canadian Banking industry. He is currently the Director of Quality Assurance Center for Manulife Financial, Group Functions Division. He is responsible for QA processes, job families and QA training curriculum across the enterprise. Jeremy holds an MBA, completing a research project on the attitudes and views business and testing groups have for each other as part of his master’s program. His research provided reasoning as to why each group would think the way they do and solutions to help resolve issues. Jeremy’s main drive is to help bring attention to the value testing groups can bring to an organization, not just providing assurance of quality software, but also financial and efficiency benefits across the organization.


    Agenda

    11:30 AM- 12:30 PM CST Webinar

    Registration

    REGISTRATION IS REQUIRED TO ATTEND THIS PROGRAM.
    PLEASE REGISTER BY Monday, August 17, 2015 at www.cqaa.org. If you have any questions, please contact CQAA Program Director at programs@cqaa.org.

    Joining the Webinar Instructions

    A link will be posted for joining this event to this announcement page prior to the start of the webinar.

    System Requirements

    PC-based attendees
    Required: Windows® 8, 7, Vista, XP or 2003 Server

    Mac®-based attendees
    Required: Mac OS® X 10.6 or newer

    Mobile attendees
    Required: iPhone®, iPad®, Android™ phone or Android tablet

    • 26 Aug 2015
    • 11:30 AM - 1:00 PM
    • Morningstar 7th Floor 22 W. Washington Street Chicago, IL 60602

    Data Testing / Data Validation

    About the Topic

    Undoubtedly, data is the backbone of most IT organizations. With big data, data warehouses, business intelligence applications, or major ERP applications, how should we validate data from source to destination? And especially how can we assure data quality when transactional data, raw or calculated, is constantly changing?

    We are holding a round table discussion for our CQAA members to share practices and approaches for challenges such as:

    • Difficulty in identifying test data/table
    • Difficulty in performing data comparison as database, structure, and schema change constantly
    • Data comes in different time intervals, frequencies, raw data vs. calculated data, etc. How to quickly reconcile and report inaccuracies
    • Data range(s) can vary for the same data point (range can be valid/invalid in certain scenarios)
    • How to identity (or prevent) bad data from Source Systems
    • And more….
    We’d very much like your participation and join the discussions on
    • How to better plan for data testing
    • How to design and execute data testing
    • Share your tips and advice…
    This is your opportunity to contribute to the Chicagoland QA community!

    Date and Time

    Wednesday, August 26, 2015
    11:30 AM- 1:00 PM

    Location

    Morningstar
    7th Floor
    22 W. Washington Street
    Chicago, IL 60602
    (Check in with security at front desk on first floor is required with a photo identification)

    Agenda

    11:30 – 11:45 check-in, networking, announcements, and lunch (Bring your own lunch and drink)
    11:45 – 1:00 round table discussion 

    Registration

    REGISTRATION IS REQUIRED TO ATTEND THIS ROUND TABLE DISCUSSION. You must be on the registration list for entry into the building.

    PLEASE REGISTER BY Monday, August 24, 2015 at www.cqaa.org. If you have any questions, please contact CQAA Program Director at programs@cqaa.org.

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21 Jul 2015 CQAA July 2015 Speaker Program: When is a Project Ready for Software Automation?
13 Jul 2015 Certified Software Tester (CSTE) Prep Course
20 May 2015 CQAA May 2015 Speaker Program: Best Practices for Performance Testing Mobile Apps
28 Apr 2015 CQAA April 2015 Lunch & Learn: The Perils of Being an Agile Tester – Discussion Forum
25 Mar 2015 CQAA March 2015 Speaker Program: Promoting Quality Principles and Practices thru Organization Change Management
18 Feb 2015 CQAA February 2015 Speaker Program: QA Engagement During User Acceptance Testing
12 Feb 2015 CQAA February 2015 Webinar: The Force Awakens
23 Jan 2015 CQAA January 2015 Webinar: Enterprise Agility Starts with Healthy Teams, How Healthy is YOUR Agile Team?
15 Jan 2015 CQAA January 2015 Webinar: Why Test Automation Fails
04 Dec 2014 CQAA December 2014 Webinar: Test Data Management for Agile Continuous Testing
19 Nov 2014 CQAA November 2014 Program: The QA Aspects of DevOps - Enabling Quality, Speed and Agility within your SDLC
23 Oct 2014 CQAA October 2014 Program: Creating Useful Metrics to Provide Quality Software
24 Sep 2014 CQAA September 2014 Speaker Program: CSI Chicago: Attributes of a Successful Software Forensics Solutions
23 Sep 2014 Certified Software Tester (CSTE) Prep Course
27 Aug 2014 CQAA August 2014 Webinar: Revealing the Mystery behind Test Automation Framework Design
31 Jul 2014 CQAA July Event: The Bushido Code & 30th Anniversary Celebration
24 Jun 2014 CQAA June 2014 Speaker Program: Managing Your Offshore Testing Team
20 May 2014 CQAA May 2014 Speaker Program: Roadmap to Continuous Integration Testing and Benefits
23 Apr 2014 CQAA April 2014 Speaker Program: Reaching the Holy Grail of Effective Application Performance Testing and Analysis
19 Mar 2014 CQAA March 2014 Speaker Program: Quality Engineering: Driving Higher Quality throughout the SDLC
25 Feb 2014 CQAA February 2014 Speaker Program: Model-Based Testing: Taking BDD/ATDD to the Next Level
19 Feb 2014 Quest February 2014 Webinar: Software Quality Metrics Do’s and Don’ts
13 Feb 2014 CQAA February 2014 Lunch & Learn: Lightning Talks Strike CQAA Again
05 Feb 2014 Quest February 2014 Webinar: Career Planning for Agile QA
12 Dec 2013 CQAA December 2013 Webinar: Best Practices in Testing
19 Nov 2013 CQAA November 2013 Speaker Program: Testing Mobile Apps and Websites: Conquering the Multitude with the help of Automation
18 Oct 2013 CQAA October 2013 Speaker Program: Continuous Quality: What Software as Service Means to QA
20 Sep 2013 CQAA September 2013 Speaker Program: Metrics: Delivering QA Value Across IT
21 Aug 2013 CQAA August 2013 Webinar: 5 Steps to World Class Testing Performance - What is the TMMi?
25 Jul 2013 CQAA July 2013 Speaker Program: Integrating Exploratory Testing with Traditional Testing Methods
17 Jul 2013 CQAA July 2013 Lunch & Learn: Microsoft TFS/MTM Tool Interest Group
25 Jun 2013 CQAA June 2013 Speaker Program: Agile Testing in a Waterfall World
23 May 2013 CQAA May 2013 Speaker Program: Secrets of Test Automation
16 May 2013 CQAA May 2013 Lunch & Learn: Tools for Quality Assurance / Quality Control
18 Mar 2013 CQAA March 2013 Speaker Program: Distributed Teams that Pop
22 Feb 2013 CQAA February 2013 Speaker Program: Risk-Based Testing: Focused Effort, Better Results
14 Feb 2013 CQAA February 2013 Lunch & Learn: Lightning Talks Strike CQAA Again
25 Jan 2013 CQAA January 2013 Speaker Program: The UAT Chess Game: Playing Your Pieces to Win
19 Dec 2012 CQAA December 2012 Webinar: Test Planning Versus Test Strategy. Are They the Same?
13 Nov 2012 CQAA November 2012 Speaker Program: The Application Management Tools Industry Has Failed You!
30 Oct 2012 CQAA October 2012 Lunch & Learn: Leading Change from the Inside Out
26 Sep 2012 CQAA September 2012 Lunch & Learn: Quality Application Leadership in a Large Organization
14 Sep 2012 CQAA September 2012 Speaker Program: Assessing your Testing Using the Test Maturity Model (TMM)
15 Aug 2012 CQAA August 2012 Webinar: Testing 2013
27 Jul 2012 CQAA July 2012 Speaker Program: Automation using Open Source Frameworks like Selenium and TestNG
28 Jun 2012 CQAA June 2012 Speaker Program: Performance Testing: Roles, Activities and QA Inclusion
20 Jun 2012 CQAA June 2012 Lunch & Learn: Enterprise of Social Media, Collaboration, Jetpacks, and Ray Guns
17 Apr 2012 CQAA April 2012 Speaker Program: Exploring How the Mobile App Project Is Shaping the Way We Approach Quality
11 Apr 2012 CQAA April 2012 Lunch & Learn: Model Based Testing for Flexible and Predictable Test Coverage
20 Mar 2012 CQAA March 2012 Speaker Program: Testing and Measurement
23 Feb 2012 CQAA February 2012 Program: 10 Principles of Smart Requirements Gathering
16 Feb 2012 CQAA February 2012 Lunch & Learn: Lightning Talks Strike CQAA
17 Jan 2012 CQAA January 2012 Program: Automated Tests Into Automated Builds!
06 Dec 2011 CQAA December 2011 Webinar: Raising Your Technical Debt Ceiling…Or Not?
08 Nov 2011 CQAA November 2011 Program: Successful Strategies for QA-Based Security Testing
26 Oct 2011 CQAA October 2011 Program: Functional Testing and Automation within Behavior Driven Development
27 Sep 2011 CQAA September 2011 Lunch & Learn: Web Accessibility: A Missed Quality Requirement
20 Sep 2011 CQAA September 2011 Dinner Event: Innovations & Emerging Trends in Software Quality Assurance
09 Aug 2011 CQAA August 2011 Webinar: Testing @ Microsoft
27 Jul 2011 CQAA July 2011 Program: Mobile Technology Testing - Are You Ready?
22 Jun 2011 CQAA June 2011 Program: Exploratory Testing in the Enterprise
08 Jun 2011 Certified Software Quality Analyst (CSQA) Prep Course
06 Jun 2011 Certified Software Tester (CSTE) Prep Course
24 May 2011 CQAA May 2011 Spring Dinner Event: The Future of Software Projects - How Quality Assurance and Development Are Changing
19 May 2011 CQAA May 2011 Lunch & Learn: Establishing and Integrating Service Oriented Architecture (SOA) Testing
26 Apr 2011 CQAA April 2011 Program: Closing the Gap in Regression Testing
20 Apr 2011 CQAA April 2011 Lunch & Learn: Getting the Best out of Distributed Teams
15 Mar 2011 CQAA March 2011 Program: Defect Prevention - A Tester's Role in Process Improvement and Reducing the Cost of Poor Quality
23 Feb 2011 CQAA February 2011 Program: Scrum - A Disciplined Approach to Product Quality and Project Success
09 Feb 2011 CQAA February 2011 Lunch & Learn: Meeting New Business Challenges With Dynamic Quality Assurance
18 Jan 2011 CQAA January 2011 Program: Project and Process Tailoring for Success
07 Dec 2010 CQAA December 2010 Webinar: Writing Testable Requirements
30 Nov 2010 CQAA November 2010 Program: IT Disciplines - Collaboration, Competencies, and Careers
26 Oct 2010 CQAA October 2010 Program: A Guide to Software Tool Selection
21 Oct 2010 CQAA October 2010 Lunch & Learn: Collaborative Lifecycle Management
21 Sep 2010 CQAA September 2010 Dinner Event: Mitigating Exploitable Software Risk
14 Sep 2010 CQAA September 2010 Lunch & Learn: Parallel Data Testing
26 Aug 2010 CQAA August 2010 Webinar: Team-Based Acceptance Test Driven-Development
28 Jul 2010 CQAA July 2010 Program: Practical Metrics for Managing and Improving Software Testing
23 Jun 2010 CQAA June 2010 Lunch and Learn: Reporting Skills and Software Testing
17 Jun 2010 CQAA June 2010 Program: Introducing Risk Based Testing to Organizations
26 May 2010 CQAA May 2010 Lunch and Learn: Agile Through SCRUM
17 May 2010 CQAA May 2010 Dinner Program: Dr Cem Kaner Speaks on the Law of Software Quality
27 Apr 2010 CQAA April 2010 Lunch and Learn: Testing Critical Infrastructure Applications
13 Apr 2010 CQAA April 2010 Program with C-SPIN: Managing Software Quality within the Team Software Process
24 Mar 2010 CQAA March 2010 Program: Bringing Value to the Organization With Performance Testing
25 Feb 2010 CQAA February 2010 Lunch and Learn - 360° Project Lifecycle Health Assessments
16 Feb 2010 CQAA February 2010 Program: Optimizing Modular Test Automation
27 Jan 2010 CQAA January Program: Assurance for Cloud Computing
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